Rome's municipal utility for public transport employs many guards to monitor the 80 underground stations where millions of people transit every year on its four lines.
Guards' intervention speed is vital to preventing petty crime and monitoring tactical situations and terrorism activities.
ATAC reached out to improve guards' response time by knowing the exact location of guards so that the closest one could be called for intervention.
HOW WE
SOLVED IT
By equipping the guards with an app, today, ATAC security operators know in real-time the position of the guards with an accuracy of 1.5 meters and can always call the one closest to the place where it is needed.
Even in very crowded situations with poor internet access.
KPI
2x times faster in performing emergency interventions.